1. Introduction
1.1 About ZenTao
1.2 Introduction PDF
1.3 Technical Support
1.4 Follow Us
2. Installation
2.1 Choose the Right Installation
2.2 ZenTao Cloud
2.3 One-click Installation for Windows
2.4 One-click Installation for Linux
2.5 Lampp Installation in Linux
2.6 Source Code Installation (for all systems)
2.7 Source Code Installation for macOS
2.8 XAMPP-VM Installation for macOS
2.9 XAMPP Installation for macOS
2.10 Install ZenTao in Docker
2.11 Install httpd, Mariadb, PHP 7.2 in Cent OS 8
2.12 Softaculous Service
2.13 Install Ioncube
3. Update
3.1 Update ZenTao
3.2 Update Via Source Code (For All Systems)
3.3 Update for One-Click Installation for Windows (xampp)
3.4 Update for One-Click Installation for Linux
4. Users and Groups
4.1 Company Structure
4.2 Add a User
4.3 Manage Users in batches
4.4 Groups and Privileges
5. Quick Start
5.1 Project and Task Management
5.2 Bug Tracking
5.3 Product Management
5.4 Todo Management
6. Basic Application
6.1 Basic Workflow
6.2 Agile and Scrum
6.3 ZenTao and Scrum
6.4 ZenTao Tutorial for Rookies
6.5 Create a Product
6.6 Create a Story
6.7 Create a Project
6.8 Confirm a Story
6.9 Decompose Stories into Tasks
6.10 Report a Bug
6.11 Manage Contacts
6.12 Customization
6.13 Import Excel, CSV Files
6.14 Document Management
6.15 Work Mode
6.16 Points
6.17 Required Field
6.18 Privileges
6.19 Annual Work Summary
7. Advanced Application
7.1. Workflow
7.1.1 ZenTao Workflow
7.2. Individual management
7.2.1 My Todo
7.2.2 My Task, Story and Bug
7.2.3 My Profile
7.3. Product Owner
7.3.1 Manage a Product
7.3.2 Manage a Product Line
7.3.3 Create and Review a Story
7.3.4 Change and Review a Story
7.3.5 Status and Phase
7.3.6 Story Writing
7.3.7 Product Module
7.3.8 Release Plan
7.3.9 Create a Release
7.3.10 Roadmap
7.3.11 Documents
7.3.12 Planning Meetings
7.3.13 Daily Scrum, Review and Retrospective Meetings
7.3.14 Story Reports
7.4. Scrum Master
7.4.1 Create a Sprint
7.4.2 Set a Team
7.4.3 Confirm a Story
7.4.4 Task Breakdown
7.4.5 Daily Standup Meetings
7.4.6 Check Project Progress via Burndown Chart
7.4.7 Check Project Progress via Lists
7.4.8 Review and Retrospective Meetings
7.4.9 Basic reports on tasks
7.5. Development Team
7.5.1 Project planning meeting and task breakdown
7.5.2 Claim tasks and update efforts
7.5.3 Kanban and Tree Diagram
7.5.4 Build
7.5.5 Test Request
7.5.6 Resolve a Bug
7.5.7 Documents
7.5.8 Confirm Bugs
7.6. Test Team
7.6.1 Bug Tracking
7.6.2 Report a Bug
7.6.3 Verify and Close a Bug
7.6.4 Activate a Bug
7.6.5 Find a Bug
7.6.6 Test Case
7.6.7 Create and Review Test Cases
7.6.8 Test Suites, Public Case Libs and Reports
7.6.9 Manage Test Requests
7.6.10 Run Cases and Report Bugs
7.6.11 Reports
8. Configuration
8.1. Maintain ZenTao
8.1.1 Initialize scripts
8.1.2 Data Backup
8.1.3 Recover the Deleted
8.1.4 Update Burndown Charts
8.1.5 ZenTao Remote Host
8.2. Deploy ZenTao
8.2.1 Guest Login
8.2.2 Email Notification
8.2.3 Set Super Admin
8.2.4 Static Access
8.2.5 Remove "zentao" from URL
8.2.6 Integrate SVN
8.2.7 Integrate Git
8.2.8 Integrate Webhook
8.2.9 Integrate Xuan.im
8.2.10 Integrate Zdoo
8.2.11 Integrate Third-Party Apps
8.2.12 Password-Free Login
8.2.13 Translation Add-on
8.2.14 Integrate Jenkins
8.2.15 Extension
8.2.16 Fix Weak Password
9. Customization
9.1 Introduction
9.2 Directory
9.3 Find Codes
9.4 Database Structure
9.5 Common Modules
9.6 Add Features to Menu
9.7 Set Privileges to Modules
9.8 Examples: modify language prompt
9.9 Examples: set priority when creating bugs
9.10 Extension Editor
9.11 Feature Limitation
9.12 ZenTao Packaging Standards 1.1
10. Misc
10.1 About Third-Party Code
10.2 Support ZenTao
10.3 ZenTao Service
10.4 Acknowledgement

Email Notification

2015-09-14 11:25:16
Last edited by Taotao on 2020-12-24 11:27:51
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Email notifications can be sent via ZenTao, if there is any change to stories, tasks, and bugs, etc. You can set triggers for email notification in Admin->Message->Email->Setting, if you use ZenTao 9.8+.

Notifications on changes that can be sent by email including:

  •  Bug: Emails are sent to AssignTo and Mailto, if  users Add, Edit, Assign, Confirm, Resolve, Activate, Close, or Import bugs.
  •  Story: Emails are sent to AssignTo and Mailto, if  users Add, Edit, Change, Activate, Review, Close, change Plan/Branch/Stage, or Assign stories.
  •  Task: Emails are sent to AssignTo and Mailto, if users Add, Edit, Assign, Start, Finish, Activate, Close, Cancel, or Reopen tasks.
  •  Build: Emails are sent to CreatedBy and Mailto, if user Create or Edit builds.
  •  Emails are sent to all member involved in the project, if any changes to the Story which has been linked to the Project.
  •  Emails are sent to QD (QA Director), if a Build is submitted for testing.

Configure your email following the steps below.

1. Log in ZenTao as an administrator.

2. Click "Admin" ->"Message"->"Mail" to set up.

3. Enter your email address and click Next.

4. Enter the Sender name and click "Save".


  • Async means that emails will be sent in 5 minutes. You can config the delay in 'Admin/Cron' ( editing the 'Min' of 'Async sending Message' to '*' ). If the email does not work, shut down the 'cron', restart your HTTP server , then Restart the 'cron'.
  • ZenTao will NOT send emails to the one who changes the story/bug/.etc, because s/he knows the change.
  • If you use the third-party email service, you have to turn on SMTP in the configuration of the Email service provider.
  • If the email data is not received, check whether the email service providers have restrictions on sending frequencies or other issues such as security.
  • If it cannot connect to SMTP server, usually it is because ZenTao server cannot connect to the SMTP server. Then you have to check whether the domain can be analyzed, whether the port number is right or whether the firewall has blocked the connection.
zentao 2023-05-27 06:34:31 Reply
Access is Denied from zentao 12.4.2
how to fix it
philip 2023-05-27 09:02:29
Maybe you don't have permission to login the ZenTao. Could you check the peermission the admin gave you ?
Jorge Ojeda 2021-02-02 22:33:54 Reply
Its possible to sent an email whit de password, when i configure a new user ?
Troy 2021-02-04 09:29:38
Sorry but it's not available. Considering security access of ZenTao, the only way to create user accounts is to log in as admin, and create accounts for users.
George 2021-02-02 12:23:54 Reply
It's possible to sent email with the password at the moment to generate new user ?
Troy 2021-02-04 09:30:43
The answer is duplicated as the above.
Kamran Khan 2020-05-20 03:26:47 Reply
ZenTao is amazing but somehow it is not sending email notifications - I'm using GoogleApps. Is it Google or I'm missing something?
Troy Yang 2020-05-20 09:21:24
Hi Kamran,
Please take the following steps,
1, Telnet your server of zentao and gmail smtp, to see if it's available.
2, After the configuration of sending mails, try to test if you can send out mails or not.
3, Check your trash of gmail, it might be in there.
If you need more supports on real time, please add my skype by troy@easysoft.ltd or consult on zentao.pm by chatra box in right bottom of the page.
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