ZenTao ManualBook Info
1 Introduction
1.1 About ZenTao
1.2 Introduction PPT
1.3 Technical Support
1.4 Follow Us
2 How to Install ZenTao
2.1 Choose the best installation
2.2 ZenTao Cloud
2.3 One-click Installation for Windows
2.4 One-click Installation Package for Linux
2.5 Installation with Lampp
2.6 Source Code Installation (for all Systems)
2.7 Set up Virtualbox for ZenTao
2.8 Softaculous service
3 Upgrade ZenTao
3.1 Upgrade ZenTao
3.2 Upgrade by source code (for all systems)
3.3 Upgrade for one-click installation for Windows (xampp)
3.4 Upgrade for one-click installation package for Linux
4 Users and Groups
4.1 Organization Structure
4.2 Add a User
4.3 Batch Manage Users
4.4 Groups and Privileges
5 Simple Application
5.1 Project and Task Management
5.2 Bug Management
5.3 Product Management
5.4 Individual Task Management
6 Basic Application
6.1 Basic Workflow
6.2 Agile and Scrum
6.3 ZenTao and Scrum
6.4 ZenTao Tutorial for Rookies
6.5 Create a Product
6.6 Create a Story
6.7 Create a Project
6.8 Confirm Stories
6.9 Story Breakdown
6.10 Report a Bug
6.11 Manage Contacts
6.12 Customization
7 Advanced Application
7.1 Workflow
7.1.1 ZenTao Workflow
7.2 Personal management
7.2.1 My Todo
7.2.2 My Task, Story and Bug
7.2.3 My Profile
7.3 For Product Owner
7.3.1 Manage a Product
7.3.2 Manage a Product Line
7.3.3 Create and Review a Story
7.3.4 Change and Review a Story
7.3.5 Story Status
7.3.6 Notes for Writing a Story
7.3.7 Product Modules
7.3.8 Release Plan
7.3.9 Create a Release
7.3.10 Roadmap
7.3.11 Manage Documents
7.3.12 Product Planning Meetings
7.3.13 Daily Scrum, Review and Retrospective Meetings
7.3.14 Story Reports
7.4 For Project Manager
7.4.1 Create a Project
7.4.2 Set up a Team
7.4.3 Confirm Stories
7.4.4 Story Breakdown
7.4.5 Daily Standup Meetings
7.4.6 Check Project Progress via Burndown Chart
7.4.7 Check Project Progress via Lists
7.4.8 Review and Retrospective Meetings
7.4.9 Basic reports on tasks
7.5 For Development Team
7.5.1 Project planning meeting and task breakdown
7.5.2 Claim tasks and update
7.5.3 Kanban and Tree Diagram
7.5.4 Create a Build
7.5.5 Test Task
7.5.6 Resolve a Bug
7.5.7 Manage Documents
7.5.8 Confirm Bugs
7.6 For QA Team
7.6.1 Bug Management
7.6.2 Report a Bug
7.6.3 Confim and Close a Bug
7.6.4 Activate a Bug
7.6.5 Locate a Bug
7.6.6 Test Cases
7.6.7 Create and Review Test Cases
7.6.8 Manage Test Tasks
7.6.9 Test Suites, Public Case Libs and Reports
7.6.10 Manage Test Tasks
7.6.11 Execute Cases and Report Bugs
7.6.12 Reports
8 Configuration
8.1 Maintain ZenTao
8.1.1 Initialize scripts
8.1.2 Back up ZenTao
8.1.3 Recover the Deleted
8.1.4 Update Burndown charts
8.1.5 ZenTao remote host
8.2 Deploy ZenTao
8.2.1 Guest Login
8.2.2 Email Notification
8.2.3 Set Super Admin
8.2.4 Configure Static Access
8.2.5 Delete "zentao" from the address
8.2.6 Integrate ZenTao with SVN
8.2.7 Integrate ZenTao with Git
8.2.8 Integrate webhook
9 Custom Development
9.1 ZenTao customization
9.2 ZenTao Directory
9.3 Locate and Change Files
9.4 ZenTao Database Structure
9.5 Common Modules
9.6 Add Features to Menu
9.7 Set Privileges to Modules
9.8 Examples: Modify Language Prompt
9.9 Examples: set priority when creating bugs
9.10 Web Editor
9.11 Packaging Standards of ZenTao 1.1
10 Other Relevant Issues
10.1 About third-party code
10.2 How to Help ZenTao
10.3 ZenTao Business Service
10.4 Acknowledgement

Technical Support

2015-09-09 13:29:07
chunge
2076
Last edited by Pedro on 2018-02-06 13:48:23

1. Required reading before asking questions

In order to get technical support faster and better, please read the following instructions.

2. Dos when asking questions

  • Read the documents, as most of the questions can be found here.
  • Upload screenshots. 

3 Technical support

Currently, technical support is remote support, including email, instant messenger, and remote desktop. Service time is 9:00 AM - 11:30 AM and 1:00PM - 5:30 PM (GMT +8:00 Beijing time) Monday through Friday. Add Nature Easy Soft(renee@cnezsoft.com) on Skype, or email us at Renee@cnezsoft.com or liujun@cnezsoft.com.

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