1. ZenTao API development guides
1.1 Configuration and FAQ
1.2 Examples of the calling SDK
1.3. Department interface
1.3.1 Get the department list
1.3.2 Batch create departments
1.4. User interface
1.4.1 Get patameters of adding users
1.4.2 Add a single user
1.4.3 Get the user list
1.5. Product interface
1.5.1 Get the product list
1.5.2 Optional information for adding a single product
1.5.3 Create a single product
1.6. Project interface
1.6.1 Get the project list
1.6.2 Optional information for adding a single project
1.6.3 Create a single project
1.7. Task interface
1.7.1 Get the task list
1.7.2 Optional information for adding a single task
1.7.3 Create a single task
1.7.4 Optional information for finishing a single task
1.7.5 Finish a single task
1.8. Bug interface
1.8.1 Get the bug list
1.8.2 Optional information for reporting a single bug
1.8.3 Report a single bug
1.8.4 Optional information for resolving a single bug
1.8.5 Resolve a single bug
2. ZenTao API documents (V1.0)
2.1. Token
2.1.1 Get Token
2.2. Department
2.2.1 Get the department list
2.2.2 Get department details
2.3. User
2.3.1 Access to my profile
2.3.2 Get the user list
2.3.3 Get user information
2.3.4 Edit user information
2.3.5 Delete users
2.3.6 Create users
2.4. Program
2.4.1 Get the program list
2.4.2 Edit programs
2.4.3 Access to program details
2.4.4 Delete programs
2.4.5 Create programs
2.5. Product
2.5.1 Get the product list
2.5.2 Create products
2.5.3 Get product details
2.5.4 Edit products
2.5.5 Delete products
2.6. Product plan
2.6.1 Get the list of product plans
2.6.2 Create plans
2.6.3 Get plan details
2.6.4 Edit plans
2.6.5 Delete plans
2.6.6 Link the stories to the product plan
2.6.7 Cancel the link between the product plans and stories
2.6.8 Link the bugs to the product plan
2.6.9 Cancel the link between the product plan and bugs
2.7. Release
2.7.1 Get the release list of product
2.7.2 Get the release list of project
2.8. Story
2.8.1 Get the story list of product
2.8.2 Get the story list of project
2.8.3 Get the story list of execution
2.8.4 Create story
2.8.5 Get story details
2.8.6 Change a story
2.8.7 Change some other fileds of story
2.8.8 Delete a story
2.9. Project
2.9.1 Get project list
2.9.2 Create a project
2.9.3 Get project details
2.9.4 Modify a project
2.9.5 Delete a project
2.10. Build
2.10.1 Get the build list of project
2.10.2 Get the build list of execution
2.10.3 Create a build
2.10.4 Get build details
2.10.5 Modify a build
2.10.6 Delete a build
2.11. Execution
2.11.1 Get the execution list of project
2.11.2 Create execution
2.11.3 Check the details of execution
2.11.4 Modify execution
2.11.5 Delete execution
2.12. Task
2.12.1 Get the task list of execution
2.12.2 Create task
2.12.3 Get task details
2.12.4 Modify task
2.12.5 Delete task
2.12.6 Start task
2.12.7 Suspend task
2.12.8 Continue task
2.12.9 Finish task
2.13. Bug
2.13.1 Get the bug list of product
2.13.2 Create bug
2.13.3 Get bug details
2.13.4 Modify bug
2.13.5 Delete bug
2.14. Use case
2.14.1 Get use case list of product
2.14.2 Create use case
2.14.3 Get use case details
2.14.4 Modify test case
2.14.5 Delete test case
2.14.6 Run test case
2.15. Test request
2.15.1 Get test request list
2.15.2 Get the test request of project
2.15.3 Get the details of test reuqest
2.16. Feedback
2.16.1 Create feedback
2.16.2 Assign feedback
2.16.3 Close feedback
2.16.4 Delete feedback
2.16.5 Modify feedback
2.16.6 Get feedback details
2.16.7 Get feedback list
2.17. Ticket
2.17.1 Get the ticket list
2.17.2 Get the ticket details
2.17.3 Modify a ticket
2.17.4 Create a ticket
2.17.5 Delete a ticket
3. Customized development
3.1 Secondary development mechanism
3.2 The directory structure of ZenTao
3.3 Find your target file to be modified
3.4 The database structure of ZenTao
3.5 Public module - common
3.6 How to register on menu
3.7 How to register on permission
3.8 Example: how to modify the prompt
3.9 Example: priority field setting when creating bugs
3.10 The online extension editor
3.11 Secondary development editor and translation function restrictions instructions
3.12 ZenTao project management software packaging specification (V1.1)

Create a ticket

2023-06-15 16:23:44
Last edited by Hongyan on 2023-06-16 14:25:53
Share links

 POST  /tickets

Create a ticket

Request header

Name Type Mandatory fields Description
Token String Yes Authentication credentials Token


Name Type Mandatory fields Description
product String Yes Affiliated product ID.
module String Yes Affiliated module ID.
title String Yes Ticket title.
type String No Ticket type(code | data | stuck | security | affair)

Request body

Name Type Mandatory fields Description
product int Yes Affiliated product ID.
module int Yes Affiliated module ID.
title string Yes Ticket title.
type string Yes Ticket type.

Request example

    "product": 2,
    "title":"create test ticket"

Request response

Name Type Mandatory fields Description
id int Yes Ticket ID.
product int Yes Affiliated product.
module int Yes Affiliated module.
title string Yes Ticket title.
type string Yes Ticket type(code | data | stuck | security | affair)
desc string Yes Ticket description
openedBuild string Yes Affected build.
feedback string Yes Related feedback.
assignedTo string Yes Assign to.
assignedDate date Yes Assign time.
realStarted date Yes Actual start.
startedBy string Yes Started by.
startedDate date Yes Start time.
deadline date Yes Due date.
pri int Yes Priority.
estimate decimal Yes Estimation.
left decimal Yes Remaining.
status string Yes Status.
openedBy object Yes Created by.
openedDate date Yes Create time.
activatedCount int Yes Number of activations.
closedBy string Yes Closed by.
closedDate date Yes Close time.
closedReason string Yes The reasons of closure.
finishedBy string Yes Finished by.
finishedDate date Yes Finish time.
resolvedBy string Yes Resolved by.
resolvedDate date Yes Resolve time.
resolution string Yes Resolution.
editedBy string Yes Edit by.
editedDate date Yes Edit time.
keywords string Yes Keywords.
repeatTicket int Yes Duplicate ticket.
mailto array Yes Mail to.
deleted string Yes Delete or not(0 no | 1 yes)
consumed decimal Yes Actual cost.

Response example

    "id": 8,
    "product": 2,
    "module": 2,
    "title": "create test ticket",
    "type": "",
    "desc": "",
    "openedBuild": "",
    "feedback": 0,
    "assignedTo": null,
    "assignedDate": "",
    "realStarted": "0000-00-00 00:00:00",
    "startedBy": "",
    "startedDate": "",
    "deadline": null,
    "pri": 0,
    "estimate": 0,
    "left": 0,
    "status": "wait",
    "openedBy": {
        "id": 4,
        "account": "admin",
        "avatar": "/data/upload/1/202104/02151445087773h0",
        "realname": "admin"
    "openedDate": "2022-12-22T05:49:43Z",
    "activatedCount": 0,
    "activatedBy": null,
    "activatedDate": null,
    "closedBy": null,
    "closedDate": null,
    "closedReason": "",
    "finishedBy": null,
    "finishedDate": null,
    "resolvedBy": "",
    "resolvedDate": "",
    "resolution": "",
    "editedBy": null,
    "editedDate": null,
    "keywords": "",
    "repeatTicket": 0,
    "mailto": [],
    "deleted": false,
    "consumed": 0,
    "createFiles": [],
    "finishFiles": []
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