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  1. What if i forget the password in ZenTao?
  2. How to install ZenTao plug-in?
  3. What if i forget the password of ZenTao database?
  4. How to initialize ZenTao database?
  5. How to configure ZenTao via LAN?
  6. How to restore backup in ZenTao?
  7. How to launch ZenTao automatically after power-on?
  8. How to run two sets of ZenTao in one client?
  9. What to do if Apachezt installation failed?
  10. Is ioncube installation required in ZenTao?
What if i forget the password in ZenTao?

If you are the Admin,

1. Click "Forgot password?" in Login page and follow the steps to reset.

2. Go to ZenTao database and look for the table zt_user. Edit the value of password as e10adc3949ba59abbe56e057f20f883e and the password of admin will be changed to 123456 when you log in.

For other users in ZenTao, login the admin account to edit their password in Company - User.


How to install ZenTao plug-in?

Go to “Admin”->”Extension”->”Local Install”, and upload .zip file to install.

If ZenTao is customized and paid plug-in is installed, you have to install ioncube, please refer to http://www.zentao.pm/book/zentaopromanual/135.html

Note

1) A plug-in can be only installed once. If you installed it more than once, it could cause data conflict. Plug-in trial is 30 days, starting from the day it is downloaded.

2) You have to use the account you download trial to purchase the plug-in, or it might clear the existing data.


What if i forget the password of ZenTao database?

Please go and check the record in /zentao/config/my.php, look for values like the ones below.

$config->db->user        = 'name';

$config->db->password    = 'password';

How to initialize ZenTao database?

Set install value in zentao/config/my.php to false. When access to ZenTao, it will automatically start installation and all date will be cleared.



How to configure ZenTao via LAN?

1. Check whether you can access ZenTao via your client. If yes, ZenTao has been installed in your client without problems.

2.Access ZenTao via your server, and change 127.0.0.1 to the actual server IP in your browser. Use other client to access ZenTao. If not accessible, check firewall and connection.



How to restore backup in ZenTao?

First, find back up file named as file***.zip. Unzip it to zentao/www/data/upload/.sql***.zip is the sql file the database executes, which has to be imported to another empty database.



How to launch ZenTao automatically after power-on?

One-click installation package for Windows. 

If you use Windows XP/2003, click Service->Check Service at the upper left of ZenTao panel, and set Launch Type of apachezt and mysqlzt to Auto. 

If you use Windows 2008/7+, please right click Zentao.exe as admin, and it will set as auto launch. 

If you use Linux or you customize ZenTao, please configure settings in system boot.



How to run two sets of ZenTao in one client?
Two sets of ZenTao can share one set of apache and mysql. For one-click installation on Windows, you can store source code to xampp/htdocs/, and then use browse to access to IP: Port/zentaopms/www/ to install.
What to do if Apachezt installation failed?

1. Uninstall at the upper left of ZenTao panel to exit. 

2. Right-click start.bat to run as admin. Click Launch. If Zentao is not started, try xampp/services/install.bat and right click it.


Is ioncube installation required in ZenTao?

Ioncube is not required if you use ZenTao open source version. However, ioncube has to be installed if you use paid plugin in ZenTao.