Neha Verma
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SMTP Error: Could not connect to SMTP host. Please make user the zentao host:\n 1. ping the smtp host ok;\n 2. telnet the smtp port to smtp host ok;\n 3. If ping and telnet are ok, checking firewall under window, turn off selnux or "setsebool httpd_can_sendmail true" to allow apache to send mail under linux.
SMTP -> ERROR: Failed to connect to server: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060) |
Pedro
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Hi, Neha Verma, It seems like you are setting the email configuration. please following the steps to find where you are blocked: 1.ping the smtp host ok 2.telnet the smtp port to smtp host ok 3.If ping and telnet are ok, checking firewall under window, turn off selnux or execute "setsebool httpd_can_sendmail true" to allow apache to send mail under linux |
Neha Verma
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Hi, I tried telnet 172.26.56.26 25 So, do I need to get this port open for this IP? |
Pedro
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Hi, Neha Veram , Yes, If sending email by zentao, zentao server need be able to communicate with your smtp server. If any problems, welcome back. |
Neha Verma
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Hi Pedro, After some changes from my end, I am getting following error now SMTP Error: Could not authenticate. Please help. All smtp server enablement is done from my side |
Pedro
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Hi Neha, The message seems like that your connection is ok, but your authentication of smtp is not passed. The reasons are varied, please contact us with whatsapp:+86 18560607261 |
Neha Verma
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Thanks Pedro for all the help, it got fixed for me after some configuration changes. I just got one question that what triggers email notifications at different stages of defects.
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Fei Teng
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Email notification will be sent out when there is any change on a task/bug/story. You can refer HERE for more information.
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