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2023-04-21 22:47:42
Marcio Oliveira
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We are testing the Zentao program, but we cannot open the module transEdition after download, because the size is 0Kb.

Some one can help me.


2023-04-22 20:26:40
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Hello ,Could you send one mail to our
2023-09-27 19:04:57
Phyllis D. Rodriguez
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Check the Download Source: Ensure that you are downloading the module from a trusted and official source. Sometimes, downloading files from unofficial or unreliable sources can result in corrupted files.

Clear Browser Cache: If you are downloading the module through a web browser, try clearing your browser's cache and then attempt the download again. Cached data can sometimes interfere with file downloads. Military Star Card Customer

Alternative Download Method: If you are downloading the module via a web browser, consider using a different browser or a download manager to see if the issue persists. Sometimes, browser extensions or settings can affect downloads.

Contact Zentao Support: If the issue persists, it may be a problem specific to the Zentao program or the module itself. Contact Zentao's official support or forum for assistance. They may be able to provide guidance or offer a solution to the problem.

Check File Integrity: If you suspect that the file may be corrupted, you can use a file integrity-checking tool or checksum to verify the integrity of the downloaded file. Zentao may provide checksums for their files that you can compare against.

Re-upload the Module: If you have access to the source of the module, try re-uploading it to the Zentao program to see if the issue was related to the initial upload process.

Update Zentao: Ensure that you are using the latest version of the Zentao program. Sometimes, updating the software can resolve compatibility issues and improve functionality.
Last edited by Phyllis D. Rodriguez on 2023-09-28 13:12:15