2023-04-21 22:47:42
Marcio Oliveira
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Hello, We are testing the Zentao program, but we cannot open the module transEdition 20220530.zip after download, because the size is 0Kb. Some one can help me. Thanks.. |
philip
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Hello ,Could you send one mail to our support@easycorp.ltd
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Phyllis D. Rodriguez
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Check the Download Source: Ensure that you are downloading the module from a trusted and official source. Sometimes, downloading files from unofficial or unreliable sources can result in corrupted files.
Clear Browser Cache: If you are downloading the module through a web browser, try clearing your browser's cache and then attempt the download again. Cached data can sometimes interfere with file downloads. Military Star Card Customer Alternative Download Method: If you are downloading the module via a web browser, consider using a different browser or a download manager to see if the issue persists. Sometimes, browser extensions or settings can affect downloads. Contact Zentao Support: If the issue persists, it may be a problem specific to the Zentao program or the module itself. Contact Zentao's official support or forum for assistance. They may be able to provide guidance or offer a solution to the problem. Check File Integrity: If you suspect that the file may be corrupted, you can use a file integrity-checking tool or checksum to verify the integrity of the downloaded file. Zentao may provide checksums for their files that you can compare against. Re-upload the Module: If you have access to the source of the module, try re-uploading it to the Zentao program to see if the issue was related to the initial upload process. Update Zentao: Ensure that you are using the latest version of the Zentao program. Sometimes, updating the software can resolve compatibility issues and improve functionality. |
Last edited by Phyllis D. Rodriguez on 2023-09-28 13:12:15
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