GET /tickets/:id

Get the ticket details

Request header

Name	Type	Mandatory fields	Description
Token	String	Yes	Authentication credentials Token

Request response

Name	Type	Mandatory fields	Description
id	int	Yes	Ticket ID.
product	int	Yes	Affiliated product.
module	int	Yes	Affiliated module.
title	string	Yes	Ticket title.
type	string	Yes	Ticket type(code \| data \| stuck \| security \| affair)
desc	string	Yes	Ticket description
openedBuild	string	Yes	Affected build.
feedback	string	Yes	Related feedback.
assignedTo	string	Yes	Assign to.
assignedDate	date	Yes	Assign time.
realStarted	date	Yes	Actual start.
startedBy	string	Yes	Started by.
startedDate	date	Yes	Start time.
deadline	date	Yes	Due date.
pri	int	Yes	Priority.
estimate	decimal	Yes	Estimation.
left	decimal	Yes	Remaining.
status	string	Yes	Status.
openedBy	object	Yes	Created by.
openedDate	date	Yes	Create time.
activatedCount	int	Yes	Number of activations.
closedBy	string	Yes	Closed by.
closedDate	date	Yes	Close time.
closedReason	string	Yes	The reasons of closure.
finishedBy	string	Yes	Finished by.
finishedDate	date	Yes	Finish time.
resolvedBy	string	Yes	Resolved by.
resolvedDate	date	Yes	Resolve time.
resolution	string	Yes	Resolution.
editedBy	string	Yes	Edit by.
editedDate	date	Yes	Edit time.
keywords	string	Yes	Keywords.
repeatTicket	int	Yes	Duplicate ticket.
mailto	array	Yes	Mail to.
deleted	string	Yes	Delete or not（0 no \| 1 yes)
consumed	decimal	Yes	Actual cost.

Response example

{
    "id": 5,
    "product": 80,
    "module": 80,
    "title": "test ticket",
    "type": "",
    "desc": "",
    "openedBuild": "",
    "feedback": 0,
    "assignedTo": null,
    "assignedDate": null,
    "realStarted": "0000-00-00 00:00:00",
    "startedBy": "",
    "startedDate": "",
    "deadline": null,
    "pri": 0,
    "estimate": 0,
    "left": 0,
    "status": "wait",
    "openedBy": {
        "id": 4,
        "account": "admin",
        "avatar": "/data/upload/1/202104/02151445087773h0",
        "realname": "admin"
    },
    "openedDate": "2022-12-21T07:43:33Z",
    "activatedCount": 0,
    "activatedBy": "",
    "activatedDate": null,
    "closedBy": null,
    "closedDate": null,
    "closedReason": "",
    "finishedBy": "",
    "finishedDate": "",
    "resolvedBy": null,
    "resolvedDate": null,
    "resolution": "",
    "editedBy": "admin",
    "editedDate": "2022-12-22 10:29:27",
    "keywords": "",
    "repeatTicket": 0,
    "mailto": [],
    "deleted": false,
    "consumed": 0,
    "createFiles": [],
    "finishFiles": [],
    "productName": null,
    "moduleName": "/",
    "actions": [
        {
            "id": 179347,
            "objectType": "ticket",
            "objectID": 5,
            "product": ",80,",
            "project": "0",
            "execution": 0,
            "actor": "admin",
            "action": "opened",
            "date": "2022-12-21 15:43:33",
            "comment": "",
            "extra": "",
            "efforted": 0,
            "read": "0",
            "vision": "rnd",
            "history": [],
            "desc": "2022-12-21 15:43:33, created by <strong>admin</strong> .\n"
        }
        }
    ]
}