SMS Notification

2026-04-12 20:00:22
Sanplex Content
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Last edited by WANG JING on 2026-04-12 20:00:22
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Summary : Sanplex Standard offers SMS notification features, allowing users to receive automated alerts for key actions across bugs, stories, and tasks through integrated SMS gateways.

Sanplex Standard supports SMS notification functionality. By configuring SMS settings, specific operations performed by users within Sanplex will trigger both email and SMS alerts to relevant stakeholders.


Note: Currently, Sanplex only supports SMS delivery via SMS gateways. Integration with third-party messaging or chat platform APIs is not supported at this time.

I. Configuring SMS Notifications

To configure SMS notification parameters, navigate to Admin > Notification > SMS.

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II. Notification Triggers

Under Admin > Notification > Settings, you can define the specific actions that will trigger an SMS alert from Sanplex.

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The default trigger conditions in Sanplex include:

  • Bugs: Notifications are sent to the "Assigned To" and "CC" users when a bug is added, edited, assigned, confirmed, resolved, activated, closed, or imported into a project.
  • Stories: Notifications are sent to the "Assigned To" and "CC" users when a story is added, edited, changed, activated, reviewed, closed, or when its plan, branch, stage, or assignment is updated.
  • Tasks: Notifications are sent to the "Assigned To" and "CC" users when a task is added, edited, assigned, started, finished, activated, closed, canceled, or restarted.
  • Test Requests: Notifications are sent to the "Person in Charge" and "CC" users during the creation or editing of a test request.
  • Story Changes in Projects: When a story linked to a project is modified, an email alert will be sent to all project members.
  • Build Submission: When a project build is submitted for testing, a notification is sent to the Test Lead.

For more detailed information, please refer to the Notification Settings page within the system.

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