With SMS notifications configured, specific actions performed in Sanplex can trigger SMS alerts to relevant users.

Note: SMS notifications are currently supported only via an SMS gateway. Direct integration with third-party SMS platforms is not supported at this time.

I. Configure SMS Notifications

Go to Admin > Notification Settings > SMS to configure SMS parameters.

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II. Notification Triggers

Under Notification Settings > Settings, you can define which actions will trigger SMS notifications.

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Sanplex’s default trigger actions include:

• Bug: When actions such as Create, Edit, Assign, Confirm Bug, Resolve, Activate, Close, or Import to Project occur, SMS notifications are sent to Assignee and CC.
• Requirement: When actions such as Create, Edit, Change, Activate, Review, Close, or changes to Plan, Branch, Stage, or Assignment occur, SMS notifications are sent to Assignee and CC.
• Task: When actions such as Create, Edit, Assign, Start, Finish, Activate, Close, Cancel, or Restart occur, SMS notifications are sent to Assignee and CC.
• Test Task: When Create or Edit occurs, SMS notifications are sent to Owner and CC.
• When a Requirement is linked to a project and then changed, SMS notifications are sent to all project members.
• After a Project Build is submitted for testing, SMS notifications are sent to the Test Owner.