Why is ZenTao not loading uploaded files sometimes?
2017-10-12 17:18:45
Archibald
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  • Join Date: 2017-09-15
  • Last Login: 2017-10-16

Why is ZenTao not loading uploaded files sometimes?

2017-10-13 08:58:24
Max
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  • Join Date: 2017-05-12
  • Last Login: 2017-10-19

Usually it means uploading is not done. This might be caused by 

1) File size is over the limit; 

2) Uploading is timeout.

One-click installation package for Windows set file size as 50M by default. If that is not enough, it is suggested that you upload files to shared drive and copy address to ZenTao. If you customize ZenTao, 2M is the default file size set in PHP. If you want to change it, adjust the value of post_max_size and upload_max_filesize in php.ini, and then restart Apache.

Note: If your use nginx as your server, it has a file size settings as 1M. Make sure its value is adjusted too.

2017-10-16 17:15:54
Archibald
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Thanks. Why is it blank in Step 4 when using source code installation?

#3
2017-10-18 08:59:07 Reply #2
Max
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Find php.ini file and modify session.save_path parameter to actual path. If using ntfs partition or Linux, you have to manually assign read/write permission to others. Then restart Apache.
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